Ryma.online
Ryma turns every question into a purchase.
The AI advisor trained on your catalog. Ryma guides every visitor to the product that's right for them — and takes care of your entire customer service.The AI advisor trained on your catalog.
Free setupLive in a weekOn your real catalog
Ryma already advises shoppers at Beautymarket — Morocco's #1 cosmetics & parapharmacy store.
1,000,000
monthly visitors
SimilarWeb
Offer · The Advisor
Personalized selling, one shopper at a time.
No two shoppers need the same thing. Ryma asks the right questions, compares your products, and recommends the ones that truly fit. Shoppers who feel understood don't just buy — they trust your brand and keep coming back.No two shoppers need the same thing. Ryma asks, compares, and recommends what truly fits.
- Answers in seconds, around the clock.
- Knows your catalog down to the last SKU.
- Speaks in your brand voice — not like a machine.
- Never makes things up: when unsure, it hands the conversation to your team.
According to MIT, replying within 5 minutes means 21× more likely to qualify the lead.
Lead Response Management study, Dr. James Oldroyd (MIT) — see the study
Not a chat window. A conversation.
A shopper asks out loud — and the advisor answers. No menus, no typing, no dead air. Just a conversation that flows. Listen for yourself.A shopper asks out loud — and the advisor answers.
A shopper:
The advisor
A shopper: « Hi! I have sensitive skin and I'm looking for an anti-ageing cream, but without retinol — is that possible? » The advisor: « Yes, of course. For sensitive skin, I'd recommend Avène Hyaluron Activ B3: a hyaluronic acid anti-ageing cream, retinol-free, made for sensitive skin. Shall I add it to your cart? » The shopper: « Yes, perfect. » ✓ Added to cart — Avène Hyaluron Activ B3 · €29.90
Offer · Customer Service
Happy customers. Fewer tickets.
Customers get instant, accurate answers in their own language — and most requests end right there. Your team gets to focus on the conversations that actually need a human.Customers get instant, accurate answers in their own language.
Ryma already does this at Beautymarket.
- She handles exchanges, returns, and order tracking — by your policies.
- She sorts every request on arrival: the rest reaches your team, summarized.
- Your team takes over in one click, with the full history.
Hi, I just received my order — I'd like to exchange the BB cream, the shade is too dark for me.
- A similar product
- A different shade
- Store credit
Ryma
Noted: here's a similar product — pick your shade.
Exchange available: original product unopened.
Ryma
Perfect! As soon as I receive the unopened BB cream, I'll send you the Couvrance in Naturel — no extra charge.
Yes, let's do the exchange with this one — thank you.
Demo screen
Offer · Search
Search that understands the question, not just the keywords.
“A face cream for my daughter — dry skin, fragrance-free”: Ryma reads the whole sentence, catches every detail, and returns exactly the products that match. No more scrolling through pages of near-misses.Shoppers search the way they talk — in full sentences.
- Shoppers search the way they speak — in full sentences.
- Every criterion is understood and checked off — nothing is guessed.
- She only shows products that match everything, not a list to sort through.
The same sentence, in both stores.
Standard search
- Kids' sun lotion SPF50
- Nivea Sun body spray
- Nivea Sun Carotene tanning oil
- Moisturizing after-sun
With Ryma
- face sunscreen ✓
- oily skin ✓
- no white cast ✓
- La Roche-Posay Anthelios Oil Control SPF50+€18.90
- SVR Sun Secure Blur SPF50+€16.50
- Avène Cleanance Solaire SPF50+€15.90
Demo screen
What this looks like elsewhere
Sales go up. Satisfaction climbs. Teams breathe.
These results are published by the industry's major international platforms, about their own customers. Every figure checks out in one click, at the source.
Arc'teryx · outdoor apparel
23× the investment+75% of visitors going on to buy after talking to the advisor.
See the source on gorgias.comKlarna · 150 million customers
2 in 3 requests resolved by AIIn the first month: the work of 700 full-time people, with resolution time down from 11 minutes to under 2.
See the source on klarna.comIPSY · beauty e-commerce
Nearly 10× the investmentAI resolved about 160,000 conversations on its own, and customer satisfaction jumped +41%.
See the source on ada.cxRyma brings this mechanism to your store, on your catalog.
Case study
What Ryma is already doing
at Beautymarket.
BeautymarketMorocco · cosmetics & parapharmacy
Morocco's #1 cosmetics & parapharmacy store runs its product advice and customer service on Ryma.
- Traffic
- 1,000,000 monthly visitors, measured by SimilarWeb
- Catalog
- Several thousand dermo-cosmetic SKUs, brand by brand
- Channels
- The website, WhatsApp, social media
- Languages
- French and Moroccan Arabic, in the same chat
- Onboarding
- From a catalog export — no system access
- Handover
- The team takes over whenever it wants, in one click
Over 70% of requests handled on her own — in our tests.
A few SKUs from the catalog she advises on.
Launch
Live in a week.
Built for your store.
We plug in your catalog, match Ryma to your branding, and test her on your real products. You sign off on every step — then she goes live.
- Day 1
Catalog connected
- Days 2-3
Trained on your tone and your rules
- Days 4-5
Tested on your real customer requests
- Day 6
Widget installed
- Day 7
Live
Integrations
She adapts to your store —
not the other way around.
Your store and your tools
- Shopify
- WooCommerce
- Magento
- PrestaShop
- BigCommerce
- Wix
- Gorgias
- Zendesk
Your channels
- Messenger
Same processes, every platform — your catalog, your orders, your tools.
Every question can become a purchase.
Show us your catalog. We'll show you what Ryma does with it — on your real products, your real customer questions.
Free setupLive in a weekOn your real catalog
Frequently asked questions
What we get asked
before getting started.
One week, from connecting your catalog to going live. Setup is free.
We connect your store and she reads your product pages. Every catalog update follows automatically.
All the ones your customers speak. She replies in the language of the message she receives.
She hands the conversation to your team and tells the customer. She never makes up an answer.
It stays yours and is only used to answer your customers. Nothing is sold or shared.
Yes — no long-term commitment. You tell us, we unplug.